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Road Accident Fund (RAF) – Claims Internships 2022

Location: Johannesburg, South Africa

Closing Date: 19 April 2022

Applications are invited for the Claims Operations Internship for unemployed graduates between the age of 18 and 35. The Internship program will run for a period of eighteen (18) months.

Reference Number: CI08042022JHB


Work-based exposure may include any of the following:

  • Direct Claims – Mobile RAF, supplier claims and direct claims processing.
  • Claims Origination – Customer Service Centre, Registration of new claims and Verification and Validation of new claims.
  • Claims Determination – Merits investigation and assessment and Represented Claims
  • Claims Litigation, summons, writ and panel management
  • Claims Finalisation – Legal cost, payments and file closure
  • Post Claim Settlement – Reviewing and processing of bills, activating undertakings, and processing of future medical claims.
  • External Stakeholder engagement (e.g. Roadshows, consulting with families of claimants,
  • service providers, direct claimants etc.)
  • General office administration, filing and data capturing related to the claims administration process.


  • Grade 12 / Matric Certificate
  • Relevant Diploma/ Advanced Diploma/ Bachelor’s Degree in Law

Skills and Competencies:

The successful candidate will be required to display the following competencies in this role:

  • Written and verbal communication skills
  • Interpersonal skills
  • Detail orientation
  • Desire and potential to learn
  • Self-motivated
  • Basic computer skills
  • Prioritize tasks as needed

How to Apply

Required Documents:

  • Certified Grade 12 Certificate
  • Certified copy of Relevant Diploma / Degree in Law
  • Certified copy of your ID
  • Certified copy of Academic transcript
  • Your CV and motivational letter

Reference Number: CI08042022JHB

Applications can be forwarded to the following mail address: Jhbrecruitment2@raf.co.za

Important Instructions to applicants:

  • Indicate the reference number for the Internship you are applying for on the subject line.
  • Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
  • Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously
  • The applicant must not have previously served as intern before.
  • Should it be found that the applicant previously served as an intern and did not disclose that info and it is discovered later, the applicant will be disqualified.

NB: Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

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