Location: Midrand, South Africa
Closing Date: 09 March 2023
Premier: Graduate Internship Programme 2023
Purpose of the role: Assist National Customer Managers to develop and maintain customer relationships on behalf of Premier, in order to maintain and grow profitable market share, in alignment with channel & organisational strategic objectives.
Responsibilities:
- Shadow National Customer Managers to gain Business, Customer, Shopper, Consumer & Industry knowledge (attend Sales & cross-functional Invocoms, customer buyer meetings, seminars, workshops etc.)
- Attend annual Marketing Brand Plans & Customer Account Plans workshops to assist National Customer Managers in order to develop and implement Customer Account Plans
- Assist National Customer Managers to implement and achieve brand objectives and ensure first to market with innovation
- Build Customer Reviews before customer meetings, draw up Customer Contact Reports after customer meetings, and follow up on action points noted in Customer Contact Reports – to ensure effective customer management
- Check promotional grid compliance weekly to ensure promotions are taking place, and communicate any discrepancies
- Measure promotional effectiveness (through internal sales and DataOrbis data) to establish return on investment (of promotions), and communicate suggestions to National Customer Managers quarterly
- Monitor returns and give feedback to National Customer Manager to discuss with customer to effectively manage returns / claims
Requirements:
- Grade 12 / Matric certificate
- Bcom Degree
Skills and Competencies:
- Microsoft Office Excel, Powerpoint, Word, Outlook
- Understanding customer systems
- Attention to detail (deals, customer reviews and customer contact reports need to be accurate)
- Good general business acumen
- Numerical skills (margin vs mark up calculations essential)
- Analytical skills and thinking
- Premier product / service and process knowledge
- Influencing and negotiation skills
- Must be assertive
- Understanding customer trading terms
- Good organisational and planning skills
- Must be a good leader
- Good written and verbal communication
How to Apply
Apply Online for the Premier: Graduate Internship Programme 2023
