Office of the Pension Funds Adjudicator (OPFA): ICT Internships 2024

Location: Pretoria, South Africa

Closing Date: 02 February 2024

Office of the Pension Funds Adjudicator (OPFA): ICT Internship Programme 2024

Position Title : ICT Internship
Duration : 12 months contract
Reporting line : ICT Senior Manager
Position location : Pretoria, Ashlea Gardens

Responsibilities:

  • Attend to walk in complaints in lodging new complaints. Troubleshooting computer hardware and software.
  • Receiving, documenting, and classifying ICT incidents and resolving them in a timely manner.
  • Ensuring that ICT requests are opened, documented, resolved in a timely manner and closed in the ticketing system.
  • Supporting ICT systems.
  • Managing the ICT change and release management processes.
  • Keeping the ICT documentation in order (electronic and paper).
  • Managing ICT projects.
  • Participating and leading ICT meetings.
  • Engaging with service providers.
  • Collecting information to assist with IT audits.
  • Updating ICT procedures and manuals.
  • Updating the ICT asset register, warranties, contracts, etc.
  • Updating the ICT risk register.
  • Producing the monthly reports (ICT operations, budgets, payments, etc)
  • Other similar duties as assigned by Supervisor

Requirements:

Tertiary Qualifications (NQF7) in:

  • Computer Science
  • Information Technology
  • Information Systems

Skills and Competencies:

  • Proficiency in MS Office (MS Word, Excel, and Outlook).
  • Excellent verbal and written communication skills.
  • Attention to details.
  • Self-motivated, planning and organising.
  • Planning and organising.
  • Resilience.
  • Ability to analyse, interpret, solve problems and good grasp of ICT terms.
  • Ability to express complex concepts.

How to Apply


Interested persons may submit applications, inclusive of academic qualifications and CV to: careers@pfa.org.za

Closing date for applications is 02 February 2024.

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