Department of Employment and Labour – Call Centre Agents
Reference No: HR4/4/3/1/CCA/UIF
Centre: Unemployment Insurance Fund: Pretoria
Salary: R176 310 per annum
Responsibilities:
- Provide inbound and outbound calls services.
- Render helpdesk services.
- Maintain the employer database
Requirements:
- Grade 12 Certificate / equivalent.
- No experience required.
Advantageous / Knowledge:
- Unemployment Insurance Act (UIA),
- Unemployment Insurance Contributions Act (UICA),
- Batho Pele Principles,
- Call Centre Operating System.
Skills and Competencies:
- Communication (verbal and written),
- Listening Skills,
- Computer Literacy,
- Interpersonal,
- Customer Focused.
Location: Pretoria, South Africa
Closing Date: 18 November 2022
Department of Employment and Labour: Call Centre Agents
The Department of Employment and Labour invites unemployed youth to apply for the following Government entry level Jobs / positions.
Position: Call Centre Agents
Reference No: HR4/4/3/1/CCA/UIF
Centre: Unemployment Insurance Fund: Pretoria
Salary: R176 310 per annum
Responsibilities:
- Provide inbound and outbound calls services.
- Render helpdesk services.
- Maintain the employer database
Requirements:
- Grade 12 Certificate / equivalent.
- No experience required.
Advantageous / Knowledge:
- Unemployment Insurance Act (UIA),
- Unemployment Insurance Contributions Act (UICA),
- Batho Pele Principles,
- Call Centre Operating System.
Skills and Competencies:
- Communication (verbal and written),
- Listening Skills,
- Computer Literacy,
- Interpersonal,
- Customer Focused.
How to Apply
Applications must be submitted with a Z83 form (Download Here) and must be accompanied by recently updated CV. Please indicate the reference number and position you are applying for on your application form.
NB. Only shortlisted candidates will be required to submit certified copies of an ID documents, qualifications, and recent academic transcripts / records.
Reference No: HR4/4/3/1/CCA/UIF
Send Applications to:
Chief Director: Human Resources Management,
P O Box 1851,
Pretoria,
0001
or
Hand delivery at: corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria.
For Attention: Sub- directorate: Human Resources Management, UIF.
Enquiries: Ms JN Twala and Mr NG Kgatle Tel No: (012) 337 1855/1563
