Location: South Africa
Closing Date: Not Specified
Capitec Bank: Customer Service Agents (Bank Better Champion)
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.
Responsibilities:
- To welcome clients and coordinate the branch flow through efficient queue functioning
- Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
- Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
- Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
- Presenting and conducting self in accordance with brand expectations.
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Skills / Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Competencies
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Additional Information:
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
How to Apply
Apply Online for the Capitec Bank: Customer Service Agents (Bank Better Champion)
