Location: Graaff-Reinet, South Africa
Closing Date: Not Specified
AVBOB: Graduate Internship Programme 2024 / 2025
The areas of responsibility include but are not limited to:
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and documenting activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Member Value.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client services feedback.
Requirements
- Financial Degree
- Accounting / Economics Degree
- BSc Information Systems
- Marketing Management Degree
- Business Administration Degree
Skills and Experience
- Data Analytics
- Sales Experience is advantageous
- Customer Service experience advantageous
- Problem solving
- Resilient and able to work under pressure.
- Effective communication skills both written and verbal.
How to Apply
Apply Online for the AVBOB: Graduate Internship Programme 2024 / 2025
